Startup Glossary
Startup words, in plain English
Every term a first-time founder runs into, explained in one sentence. Free, no sign-up.
#
- 83(b) electionRaising money
An 83(b) election is a form you send to the IRS (Internal Revenue Service), the United States tax agency, to be taxed on shares when you receive them.
Without it, tax can be due as shares vest, meaning as they become fully yours over time. The IRS form for it says the election must be filed no later than 30 days after the shares are transferred (IRS Form 15620, Section 83(b) Election, read 2026-10-06). This is not legal or tax advice, check with a lawyer or accountant.
A
- Activation rateFinding customers and growing
Activation rate is the share of new sign-ups who reach the first action that shows they got real value, often called the aha moment, instead of trying once and leaving.
Read more- Anti-dilutionRaising money
Anti-dilution terms protect an investor if your company later sells shares at a lower price than they paid, by lowering the price they effectively paid.
They only switch on in a down round, a round priced lower than the one before. The two common versions, full ratchet and broad-based weighted average, differ a lot in how much extra dilution they push onto founders.
This is not legal or tax advice, check with a lawyer or accountant.
- API key (application programming interface key)Building your app
An API key is a password your app uses to reach another service through its API (application programming interface), and anyone who copies a secret key can act as you.
Read more- App store reviewBuilding your app
App store review is the check an app store runs on every new app and update before the public can download it.
Common reasons for rejection include crashes, a missing privacy policy, and a login the reviewer cannot get past. Each fix means another review, which is one reason many first versions start as web apps.
- ARRFinding customers and growing
ARR, short for annual recurring revenue, is your monthly recurring revenue multiplied by twelve: the yearly pace your subscriptions are on today.
See MRR and ARR- Authentication (sign-up and login)Building your app
Authentication is how your app checks who someone is: sign-up creates their account once, and login proves it is them each time they come back.
Read more
B
- BackendBuilding your app
A backend is the part of your app that runs out of sight on a server, saving data and doing work the screen alone cannot do.
Read more- Board seatRaising money
A board seat is a voting place on your company's board of directors, the group that legally approves big decisions like new funding, senior hires and a sale.
An investor with a seat votes on those decisions, while a board observer can attend but cannot vote. Who holds the seats decides control, separately from who owns the most shares.
This is not legal or tax advice, check with a lawyer or accountant.
- Bridge roundRaising money
A bridge round is a smaller, faster raise that gives a company more time before its next larger round, usually on a SAFE (simple agreement for future equity).
Some bridges use a convertible note, a loan that turns into shares. A bridge buys time to reach a milestone or to get through a slow fundraising stretch. Existing investors often provide it, which shapes how the terms are set.
This is not legal or tax advice, check with a lawyer or accountant.
- Broad-based weighted averageRaising money
Broad-based weighted average is the anti-dilution version that lowers an investor's price by an amount scaled to how big the cheaper new round is.
It counts all existing shares plus the option pool, shares set aside for future employees, as its base, so a small down round causes only a small adjustment.
This is not legal or tax advice, check with a lawyer or accountant.
- Burn multipleFinding customers and growing
Burn multiple is the cash you burned in a period divided by the new annual recurring revenue you added in that same period.
Lower means each unit of new recurring revenue cost less to win. It ties spending to the growth it bought, rather than looking at either one alone.
- Burn rate and runwayFinding customers and growing
Burn rate is how much more cash your company spends than it brings in each month, and runway is how many months your cash lasts at that pace.
Runway is the cash you have divided by your monthly burn. Both change whenever spending or revenue changes, so recalculate them rather than remember them.
C
- CAC (customer acquisition cost)Finding customers and growing
CAC, short for customer acquisition cost, is your total spend on winning customers in a period divided by the new customers you gained in it.
See CAC and LTV- CAC and LTVFinding customers and growing
CAC, short for customer acquisition cost, is what you spend to win one customer, and LTV, short for lifetime value, is what that customer pays you while they stay.
Read more- Call to action (CTA)Finding customers and growing
A call to action (CTA) is the one thing a page, email or post asks the reader to do next, usually shown as a button or a link.
A clear one names the action and the payoff, such as get my report, rather than submit. A page that asks for several things at once usually gets fewer of any.
- Cap tableRaising money
A cap table, short for capitalization table, is the record of who owns what share of your company, including founders, employees with stock options, and every investor.
Read more- ChargebackBuilding your app
A chargeback is when a customer asks their bank to reverse a card payment, and the money is pulled back from you while the dispute is decided.
Providers usually add a fee, and too many chargebacks can get your account limited. A clear name on the card statement and an easy refund path prevent many of them. Customers charged twice by mistake are a common cause, so make sure your payment step cannot run twice.
- Churn rateFinding customers and growing
Churn rate is the share of customers, or of revenue, that you lose in a set period, usually counted per month or per year.
Read more- CliffRaising money
A cliff is the first stretch of a vesting schedule during which no shares vest, so someone who leaves before it ends keeps nothing from that grant.
See Vesting and cliff- CohortFinding customers and growing
A cohort is a group of customers who started at the same time, usually in the same month, tracked together so you can compare them with other groups.
Comparing cohorts shows whether a change you made actually helped, which a single average can hide.
- Cold start problemFinding customers and growing
The cold start problem is when a product only becomes useful once enough other people use it, so the first users find nothing there.
A marketplace with no sellers has nothing for buyers, and the reverse. Founders usually solve it by filling one side by hand, or by starting in a niche small enough to feel full.
- Convertible noteRaising money
A convertible note is a loan to your company that turns into shares instead of being paid back, usually at your next priced round.
Unlike a SAFE (simple agreement for future equity), it is debt: it builds up interest and has a maturity date, after which the money can technically be owed back. A priced round is one where investors buy shares at a set price.
This is not legal or tax advice, check with a lawyer or accountant.
- Custom domainBuilding your app
A custom domain is a web address you own, such as yourname.com, that opens your app instead of the default address your builder gave it.
Read more
D
- Data roomRaising money
A data room is the organized online folder of documents you share with investors or buyers during due diligence.
It usually holds formation papers, the cap table, financial records, contracts, and proof you own your intellectual property (IP). A data room built before diligence starts tends to raise fewer questions than one built in a rush.
This is not legal or tax advice, check with a lawyer or accountant.
- DatabaseBuilding your app
A database is an organized store where your app keeps its information, such as users, orders and messages, so it can find and change them later.
Read more- Dead cat bounceFinding customers and growing
A dead cat bounce is a short-lived rise in a number that is falling overall, easy to mistake for a recovery.
One good month inside a worsening trend proves little. Wait for the trend across several months before calling a problem solved.
- Delaware C corporationRaising money
A Delaware C corporation is a company formed under Delaware law and taxed as a regular corporation, a setup founders often meet when raising from United States investors.
Forming one means choosing the entity type, naming a registered agent, and filing papers with the state. The state's guide to forming a business suggests legal advice before choosing (read 2026-10-06). This is not legal or tax advice, check with a lawyer or accountant.
- DeployBuilding your app
Deploying your app means copying its latest version onto a server on the internet, so anyone with the link can use it.
Read more- DilutionRaising money
Dilution is the drop in your ownership share that happens when your company issues new shares, even though the number of shares you hold stays the same.
Read more- Discount rateRaising money
A discount rate gives a SAFE (simple agreement for future equity) or convertible note holder the right to buy shares at a lower price than the next round's investors pay.
A convertible note is a loan that turns into shares. The discount rewards the earlier, riskier money. When a SAFE or note has both a cap and a discount, conversion usually uses whichever gives the investor more shares.
This is not legal or tax advice, check with a lawyer or accountant.
- DNSBuilding your app
DNS, short for domain name system, is the internet's address book: it turns the web address people type into the location of the server that runs your app.
Read more- Down roundRaising money
A down round is a funding round priced at a lower company value than the round before it.
It triggers any anti-dilution terms, clauses that protect earlier investors from a lower price. It describes the price between two rounds only.
This is not legal or tax advice, check with a lawyer or accountant.
- Drag-alongRaising money
A drag-along right lets a set majority of shareholders make the rest sell their shares on the same terms when the company is sold.
It stops a small holdout from blocking a sale the majority wants. Once investors are involved, it can mean a sale goes ahead even if a founder disagrees.
This is not legal or tax advice, check with a lawyer or accountant.
- Due diligenceRaising money
Due diligence is the check an investor or buyer runs on your company before a deal closes, confirming your finances, legal setup, ownership and the claims in your pitch.
Read more
E
- Empty stateBuilding your app
An empty state is what a screen shows before there is anything to show, such as a new user's blank list of projects.
It is often the first real screen a new user sees. A good one says what goes there and offers one clear action to fill it. A blank screen with no hint is a common place for new users to give up.
- Exit surveyFinding customers and growing
An exit survey is a short set of questions shown when a customer cancels or a trial ends, to learn the real reason they left.
Short, specific questions get more answers than an open text box. Patterns across many answers matter more than any single one.
F
- Free tierBuilding your app
A free tier is the amount of a service you can use without paying; past a limit, or when a free period ends, the service starts charging or stops working.
Read more- Full ratchetRaising money
Full ratchet is the anti-dilution version that resets the price on all of an investor's earlier shares to any lower price the company later sells at, however small that sale.
Because it ignores the size of the cheaper round, it pushes far more dilution onto founders than broad-based weighted average does.
This is not legal or tax advice, check with a lawyer or accountant.
H
I
- Ideal customer profile (ICP)Finding customers and growing
An ideal customer profile (ICP) is a specific description of the customer who gets the most value from your product, narrow enough to name real people who fit.
Read more
L
- Link preview (Open Graph image)Building your app
A link preview is the card with a title, short description and image that appears when someone pastes your link into a chat or a social post.
The card is built from Open Graph (OG) tags, short lines in your page's code that name the title, description and image. Without them, each app guesses, and the preview can show a blank box or the wrong text.
- Liquidation preferenceRaising money
A liquidation preference is an investor's right to get their money back before founders and employees are paid anything when the company is sold or shut down.
Read more- Localhost vs liveBuilding your app
Localhost is your app running only on your own computer, while live means it runs on a server that anyone on the internet can reach.
Read more- LTV (lifetime value)Finding customers and growing
LTV, short for customer lifetime value, is the total revenue you expect from a customer over the whole time they stay.
See CAC and LTV- LTV to CAC ratioFinding customers and growing
The LTV to CAC ratio compares a customer's lifetime value (LTV) with the customer acquisition cost (CAC) of winning them, usually as LTV divided by CAC.
Below one, every new customer loses money however fast you grow. A ratio built on hopeful guesses about churn, the share of customers who cancel, can look better than the business really is.
M
- MRR and ARRFinding customers and growing
MRR, short for monthly recurring revenue, is the subscription money you can expect to collect every month from your current customers.
Read more- MRR churn versus logo churnFinding customers and growing
MRR churn measures how much monthly recurring revenue (MRR) you lost in a period, while logo churn counts how many customer accounts you lost.
The two can tell different stories. Losing a few large accounts can mean low logo churn and high revenue churn, so reporting only one can hide the risk that matters.
- MVP (minimum viable product)Finding customers and growing
An MVP, short for minimum viable product, is the smallest version of your product that can test, with real users, whether your main assumption is true.
Read more
N
- Native app vs web appBuilding your app
A web app runs in a browser from a link, a native app is installed from an app store, and a web app is usually the faster first version.
Read more- Non-participating preferredRaising money
Non-participating preferred stock makes an investor choose when the company is sold: take their money back, or convert to common shares and share the proceeds, but not both.
See Participating preferred
O
- Onboarding funnelFinding customers and growing
An onboarding funnel is the series of steps between a new user signing up and reaching activation, with some people dropping off at each step.
Seeing it step by step shows exactly where people are lost. The step with the biggest drop is usually the first one to look at.
- Option poolRaising money
An option pool is a block of company shares set aside so future employees or advisors can be given the right to buy shares later at a fixed price.
Read more
P
- Participating preferredRaising money
Participating preferred stock lets an investor take their money back first when the company is sold, and then also share in whatever is left alongside everyone else.
Read more- Partner meetingRaising money
A partner meeting is the internal meeting where the partners of a venture capital firm, which invests pooled money in startups, discuss your deal and decide whether to go ahead.
You may present and then leave, so your materials and the partner backing you carry the case without you. Reaching it means someone inside the firm has chosen to champion your deal.
- PaymentsBuilding your app
To take payments in your app, you connect a payment provider that handles the card details, through a checkout link on the web or the app store's own billing.
Read more- Post-money valuationRaising money
Post-money valuation is your company's agreed value right after a round closes, equal to the pre-money valuation plus the new money invested.
See Pre-money and post-money valuation- Pre-money and post-money valuationRaising money
Pre-money valuation is what your company is agreed to be worth just before new investment comes in, and post-money valuation is that number plus the new money.
Read more- Privacy policyBuilding your app
A privacy policy is a public page saying what personal data your app collects and who receives it.
Read more- Pro rata rightsRaising money
Pro rata rights give an existing investor the option to invest again in a later round so they can keep the same ownership share.
They are an option, not a duty. Granting them to many early investors can leave less room for new investors later.
This is not legal or tax advice, check with a lawyer or accountant.
- Product-market fitFinding customers and growing
Product-market fit (PMF) is when a clear group of people keep using your product and would miss it if it disappeared, shown by what they do, not what they say.
Read more- Protective provisionsRaising money
Protective provisions are veto rights that let investors block certain major company actions, such as raising money, taking on debt or selling the company.
They work separately from board votes, so an investor can hold a veto without holding a board seat.
This is not legal or tax advice, check with a lawyer or accountant.
R
- Rate limitBuilding your app
A rate limit caps how many requests (calls from your app) a service accepts in a set time, and hitting one often explains errors when your app gets busy.
Read more- Registered agentRaising money
A registered agent is a person or company with a physical address in the state where your company is formed, named to receive legal papers on its behalf.
Delaware requires one with a street address in the state, per its guide to forming a business (read 2026-10-06). This is not legal or tax advice, check with a lawyer or accountant.
- Retention curveFinding customers and growing
A retention curve shows what share of a cohort is still active at each week or month after they signed up.
A curve that keeps falling toward zero means you are always replacing users. A curve that flattens means a core group stays, which is one of the clearer signs of product-market fit.
S
- SAFERaising money
A SAFE, short for simple agreement for future equity, is a contract where an investor gives your company money now for shares later, usually at your next priced round.
Read more- Server vs client renderingBuilding your app
Server rendering means a page is built on the server before it reaches the visitor, while client rendering means the visitor's browser builds it after downloading the code.
Server-rendered pages show content sooner and are easier for search engines to read. Client-rendered apps can feel smooth once loaded, but may show a blank page at first, and search engines and link previews can see less of them.
T
- Term sheetRaising money
A term sheet is a short document listing the main terms of a proposed investment: how much money, at what valuation, and what rights each side gets.
Read more- Time to valueFinding customers and growing
Time to value is how long a new user takes to get the first real payoff your product promised, counted from sign-up.
Shorter usually means fewer people quit before they see why the product exists. It is a design and onboarding problem before it is a marketing one.
- TractionFinding customers and growing
Traction is evidence that people want your product, shown by what they do, such as coming back, paying, or bringing others.
Sign-ups, followers and praise are weaker signs than repeat use and payment. Investors and founders both read traction as proof that the problem is real.
- Transactional emailBuilding your app
Transactional email is the automatic one-to-one mail your app sends after a user does something, such as a sign-up confirmation, a password reset or a receipt.
Read more
U
- Unit economicsFinding customers and growing
Unit economics is the money you make or lose on one unit of your business, usually one customer or one order, after the costs tied directly to it.
If each unit loses money, more growth means bigger losses. The usual pieces are price, the cost to serve, acquisition cost and lifetime value.
- UTM trackingFinding customers and growing
UTM (urchin tracking module) tracking means adding short labels to the end of a link so your analytics can tell which post, email or ad sent each visitor.
Without these labels, many visits show up as direct or unknown. Then you cannot tell which channel is actually working.
V
- Valuation capRaising money
A valuation cap is the highest company value a SAFE (simple agreement for future equity) will use when it turns into shares, even if your next round is priced higher.
Read more- Vesting and cliffRaising money
Vesting is a schedule that lets a founder or employee earn their shares over time, so someone who leaves early keeps only the part they have already earned.
Read more- Vibe codingBuilding your app
Vibe coding is describing an app in plain words and letting a tool write the code, which gets it built but cannot tell you if anyone needs it.
Read more
W
- Warm introRaising money
A warm intro is an introduction to an investor made by someone they already know and trust, instead of you reaching out cold.
Read more- WebhookBuilding your app
A webhook is a message another service sends to your app the moment something happens, such as a customer paying, so your app can react without having to ask.
Read more- Win-back sequenceFinding customers and growing
A win-back sequence is a short series of timed emails meant to bring back customers who cancelled or trial users who never paid.
It works best when it answers the real reason they left, often learned from an exit survey, rather than sending a generic we miss you note.
- Work for hireRaising money
A work made for hire is work whose copyright belongs to the employer or the person who commissioned it, rather than to the person who made it.
It covers an employee's work for their job, and some commissioned work with a signed agreement, per the United States Copyright Office's Circular 30 (revised August 2024, read 2026-10-06). Code from a freelancer usually also needs a signed assignment of rights, which investors check. This is not legal or tax advice, check with a lawyer or accountant.